FAQ
Product
What is the Candy Stacka?
The Candy Stacka™ is made up of 6 levels of containers filled with candy, stacked on top of each other! We have different types of candies per stacka (sour, sweet, strapz, cloudy, flossy, corny) as well as a mixed stacka with 1 of each type of candy! We use the highest quality candy on the market including brands like Trolli & TNT.
How many pieces of candy are in each stacka?
Each stacka varies depending on the style and size of the candy. The sour, sweet and cloudy stackas contain roughly 125-145 pieces of candy. The strapz stacka contains approx. 70 sour staps.
What is the weight of the Stacka?
Sour, Sweet & Cloudy Stackas: Approx. 900g
Strapz Stacka: Approx. 800g
Corny & Flossy Stackas: Approx. 400g
Is your candy Halal?
Only some of our Candies are halal. Please see below the Candies that are halal:
- Clouds (we have halal & non-halal options). Please leave a note on your order if you need them to be halal.
- Blue watermelon slices (Sour)
- Sour Flours (Sour)
- Sour Watermelons (Sour)
- Butterfly Gummies (Sweet)
- TNT Sour Straps (Strapz)
- Popcorn (all flavours)
Does the Candy stay fresh?
Absolutely! All candies are packed into food-safe, airtight containers with a seal sheet on top so the candies (including popcorn) stay super fresh!
How tall is the Candy Stacka?
It is 40cm high.
What can I use the Candy Stacka for?
The Candy Stacka is great as a gift for someone's birthday, Christmas (the perfect stocking filler), or just a simple 'cheer up' gift for a loved one who loves candy!
We also offer custom branded Stackas for personal events (birthdays, baby showers, gender reveals etc.) or corporate events/corporate gifting.
Can we choose the candy for our stacka?
At this stage you can only choose between our 6 pre-selected Stackas and our 1 mixed Stacka which is chosen at random. You can write in the order notes if you have a preference for the mixed Stacka and we will do our best to accomodate based on availability. We will look at introducing a feature where you can create your own stacka soon!
Orders & Shipping
Do you offer refunds or returns?
Due to the nature of the product, we do not offer returns or exchanges due to change of mind. However, we offer a 100 % money back guarantee if the product is defective or damaged. Please email us at hello@candystacka.com.au with your order number and images of the damage.
Do you offer free shipping in Australia?
We offer free shipping over $75! Otherwise it's a $5 flat rate Australia wide!
Do you ship internationally?
Yes! We ship worldwide :)
How long will my order take to arrive?
Our Candy Stacka™ is shipped from our warehouse in Sydney, Australia. All Australian orders should be delivered within 1-3 business days depending on where you are located. Remote areas will take a little longer. All international orders will arrive between 4-15 days. If your order has not arrived please email us at hello@candystacka.com.au
Wholesale
Do you offer wholesale?
Please email us at hello@candystacka.com.au with details on where you would like to stock our Candy Stacka™ and we'll get back to you!